Not A Yes Girl Embroidered Sweatshirt

Each piece is made to order. Please allow 1-2 weeks for us to make and ship your order. You'll receive a notification email with tracking information that can be tracked online when the order ships. 

Packages typically arrive within 6-9 business days once shipped. 

No surprise customs fees. Applicable customs duties and taxes are covered by us, and we use a duty-prepaid express shipping service (including those heading to the U.S.), so you won't be asked to pay additional customs fees when your package arrives.

We don't accept returns or exchanges. If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with your order number and photos of the issue. We'll work with you to make it right.

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders before production begins.

For more details, please see our FAQs. Thank you so much for your understanding and support! ⊹ ♡

To keep your sweatshirt and embroidery looking their best, we recommend:

1.Wash inside out in cold water on a gentle cycle.
2.Use a mild detergent and avoid bleach or fabric softeners.
3.Air dry whenever possible to minimize shrinkage and help protect the embroidery. 
4.If you need to use a dryer, use the lowest heat setting or an air-dry/air-fluff setting.